Get in touch
We'd love to hear from you. Whether you've spotted an error in the calculator, have a suggestion, or want to partner with us, drop us a line.
We can't give you financial advice
We're not qualified financial advisors, and we can't answer questions like "should I sell my mum's house?" or "is a RAD better for us?". Those decisions need a specialist aged care financial advisor who knows your full situation. Please use the resources listed below for any actual aged care or financial questions.
Email us
The fastest way to reach us is by email. We read everything and usually reply within a few business days.
hello@agedcarecost.com.auWhat we can help with
- →Errors or inaccuracies in the calculator, fee schedules, or articles. We'll fix them promptly.
- →Feature requests. Tell us what would make the calculator more useful.
- →Partnerships with aged care financial advisors, community groups, hospitals, or media.
- →Privacy enquiries or data requests under the Privacy Act.
For actual aged care questions, contact these official services
We're an information tool, not a support service. For real help with your specific situation, these are the authoritative sources:
My Aged Care
The government's main portal. Start here for ACAT assessments, provider search, and general aged care information.
Services Australia — Aged Care
Means test assessments, Age Pension interactions, and financial hardship applications (SA462).
Older Persons Advocacy Network (OPAN)
Free independent advocacy if you're having trouble with an aged care provider or government service.
Carers Australia
Support for family and friends caring for someone with a chronic illness, disability, or frailty.
Find a specialist aged care financial advisor
A directory of financial advisors who specialise in aged care. For decisions about RAD/DAP, selling the home, and estate planning.